The gap between experimentation and implementation
Nonprofits often encounter AI through informal experimentation: someone tries a chatbot for writing support, a team member tests note summaries, or leadership hears about peer organizations using new tools. That curiosity is valuable, but it rarely turns into adoption on its own.
Without a clear workflow target, responsible-use guidance, and a realistic owner for rollout, pilots stay isolated. Staff may see potential, but they do not yet see a safe, practical path for using AI in everyday work.
